Vera & John Casino Review
Vera & John is a rather unusual casino which is taking the online casino world by storm. More and more players sign up with this online casino as they love its casual and light-hearted atmosphere and its massive assortment of games. Vera & John, which is a rather unusual name for an online casino we have to admit, has in this way become the talk of the town and one of the fastest growing casinos on the scene. In this review we will take a look what is so special about Vera & John. In an unbiased review we will take a look at both the plus sides, as well as the downsides of this casino. We will go through the games which you can play at this casino, the betting limits, the software platform, accessibility on mobile devices, payment options as well as how effective customer support works. Make sure you therefore do read on to find out whether the talk about Vera & John is just hot air or if it really is a great casino.
Massive selection of casino games
Great mobile gaming experience
Fast payment processing
Maximum payout limit a bit low
Wagering requirement on deposits
The history behind Vera & John
Vera & John (which is by the way called Vera & Juan for the South American market) is based on the Mediterranean island of Malta. The casino was officially launched in 2010 by Jörgen Nordlund and Dan Andersson, two Swedish entrepreneurs who had prior success on the gambling market by building the website Maria Bingo, which was sold to Unibet in 2007 for a whopping 700 million SEK (well over 65 million euro).
Nordlund and Andersson started Vera & John on the island of Malta where the casino gained its full licence with the Malta Gaming Authority (licence number MGA / CL1 / 552 / 2009). The casino is operated by the company Dumarca Gaming Ltd, which in turn is owned by Dumarca Holdings PLC. In 2015 the company was sold to Intertain Group, which is listed on the stock exchange in the Canadian city of Toronto, for 89 million euro. If we look at the history we can conclude that Nordlund and Andersson indeed managed to quickly rise to fame with Vera & John as they managed to sell it for such a high amount!
Accessible around the world
Vera & John is accessible from most countries in the world. This clearly shows by the amount of currencies and languages you can select at this casino. When it comes to currencies, you can transfer money and play in British pound sterling (GBP), euros (EUR), US dollars (USD), Brazilian real (BRL), Danish crowns (DKK), Norwegian crowns (NOK), Swedish Crowns (SEK), Hong Kong dollar (HKD) and Thai bath (THB). The worldwide focus also reflects in the languages which are currently offered. You can access the casino in English, Swedish, Norwegian, Finnish, German, Spanish, Portuguese and Japanese among others.
A wide selection of games
Vera & John has a large amount of games which you can play. The casino itself says it is proud to host more than 850 different casino games. These games are all made by premium software developers with a big reputation in the online casino world. For example, Vera & John has games from such industry greats such as NetEnt, Micrograming, Yggdrasil Gaing, Play ‘n GO, Betsoft and Evolution Gaming. Yet because of its size, Vera & John also has some spectacular games from lesser known software developers such as IGT, OGS Gaming, Plain Gaming, Thunderkick, Leander, HOGaming, BluePrint, Quickspin, 2by2, Kalamba Games, Eyecon, Oryx Gaming, Gamomat, Red Tiger, Sunfox, Big Time Gaming, Relax Gaming and iSoftBet.
This means that you can expect all your favourite titles back at Vera & John. For example, Quickspin has their famous Mayana and King Colossus video slots, while NetEnt delivers their famous games of Starburst and Gonzo’s Quest which are beloved by thousands across the entire globe.
Without doubt, the most eye-catching aspect of the entire game collection at Vera & John are the many different slots. The casino tried hard not to only make these slots accessible on their regular casino which you can access through the internet website on your laptop or computer, but to also feature them on the mobile casino which you can access on your smartphone. Another benefit of some slots at Vera & John are the high jackpots which some of these video slots have. Of course, there are the usual table games as well. Vera & John also features a live casino if you prefer to play a table game through a video stream with a real dealer or croupier.
Games for both high rollers and small-time players
Vera & John is not a casino that exclusively focuses on one segment of players only. While some casinos are clearly marketed as high-end casinos for the real high rollers and others might be excellent places for beginning gamblers, Vera & John caters for both categories. Whatever your budget and experience is, you will find a place at one of the slots or tables at Vera & John’s online casino. Even though Vera & John might not be the best platform for high rollers, the overall aspects and gaming experience and atmosphere of this casino will probably still attract even the most jaded of the high stakes gamblers.
There are a couple of high limit tables at Vera & John which should sufficiently please high rollers, although winning big amounts of money is not something which is exclusively possible for those high stake gamblers. Even those on a tight budget who perhaps can only afford to wage a dollar at a time will be able to take a shot at one of the many jackpot games at Vera & John. The casino has even made a special category of such games, which it aptly named as the ‘Life Changers’ and ‘Big Wins’ categories. These video slots are always worth a try as the potential winnings can be huge!
Vera & John live casino
Of course, as a modern casino Vera & John also offers a full live casino experience for those players who prefer to try their luck with one of the real dealers and croupiers at the casino. Players nowadays want the casino experience to be as close to real life as possible, and this is certainly possible when playing at the live casino. Here you can take a virtual seat behind a real table with a real dealer, who you can view through a live video feed. The interaction and live action immediately makes for an increase in excitement as it is just like you are standing behind a real casino table, with the only difference being that you are actually watching the scenes unfold through a live video feed from your own home.
You can play blackjack, roulette, poker, pontoon and baccarat at the Vera & John online casino, with each game having multiple tables with different limits and different game variants. The great advantage of the Vera & John live casino is that these live casino games are accessible around the clock. No matter if you want to try your luck in the afternoon or late at night, you will find a table with live dealer at your disposal.
Some unique game aspects
Vera & John is much more than only the regular games, both the digital and the live casino ones, which it offers to the public. One of the more unique aspects of Vera & John is that the casino regularly organises tournaments for its players. These tournaments are held at table games such as blackjack or poker, but also at the slots where players need to reach the highest score they can get in a certain time frame. All these tournaments have very high jackpots and guaranteed winnings. Besides the fact that that they are actually lots of fun to just participate in, these tournaments also give you additional bonus points for the loyalty scheme of Vera & John in which frequent casino visitors are rewarded with lots of extra bonuses and gifts.
Vera & John is a casino which never is shy when it comes to showering loyal players with some love, especially to those who play at the live casino. The casino often hands out guaranteed bonuses such as free cash top-ups if you happen to run dry and are suddenly without any bankroll left after an unfortunate streak of bad luck. Sometimes the casino gives away up to 5,000 EUR a day or 50,000 in a month to these ‘lucky losers’. If you just might have lost a significant amount of money, these can be really nice benefits which will hopefully get you back on track soon.
Bonuses at Vera & John
There are many different kinds of bonuses which casinos offer to players. This is done first of all to entice people to sign up with the casino, although bonuses are also offered to existing customers to reward them for their loyalty. Vera & John has a lot of different bonuses which are up for grabs. Especially if you like to play on video slots, you are in for some nice surprises with Vera & John.
Vera & John’s welcome bonus for people who sign-up for the first time is very generous. The deposit bonus in question is 200 percent, with a maximum of 100 euro. This means that if you can get the maximum bonus of 100 euro – all for free – if you deposit just 50 euro to your online casino account after registering. Of course, while you can utilise the bonus money at any game at Vera & John casino, you will not be instantly able to cash it out. If that would be the case, then everyone would make a new account just to cash out the bonus money and Vera & John would be bankrupt in weeks! In order to fully unlock the bonus for a possible withdrawal you would need to reach the wagering requirement first.
The wagering requirement simply details how many times you should wage the bonus amount before you are able to cash it out. While most casinos adhere to the industry standard of 30 to 35 times no matter which casino game you play, the Vera & John casino does things differently. At this online casino, it all depends on which game you play what the exact wagering requirement will be. Check the website for the exact details at what the current wagering requirements are for each game.
Vera & John regularly give other deposit bonuses as well, which typically run at 50 percent. This means for example that if you deposit 100 euro to your online account to top up your bankroll, you will receive an additional 50 euro for free in bonus money. Again, the casino’s wagering requirements are valid here as well.
Vera & John also has a number of seasonal promotions to look forward too. These temporary bonus campaigns can include free giveaway contests and special bonus offers. You should keep a close eye on the Vera & John website and the dashboard of your online casino account to see when these promotions might run. Especially among the holidays, such as Christmas, New Year’s Eve and Halloween, you can expect Vera & John to run a special promotional campaign.
An ever more popular bonus feature of Vera & John are their promotional campaigns at their slots. For example, the casino hands out ‘Win Spins’ in which players are given an unlimited amount of spins until you reach an amount you have previously waged as winnings. The campaign ‘Hit Spins’ is similar, although here you get unlimited spins until you reach a predetermined amount which you can keep as a bonus. There are other video slots campaign too. With ‘Trigger Spins’ you can play the bonus games of a video slot in order to secure a nice bonus for free, while the ‘Top Spins’ campaign gives you a standard 20 spins for free in which you can keep your earnings. These are all really nice bonuses for those among us who prefer to play on slots!
User-friendly mobile casino
Vera & John is of course not only reachable when you access the website on your computer or laptop, but can as easily be reached on your mobile phone. By using your smartphone, you can as well log into your online casino account, deposit money, request your winnings to be paid out and, of course, play your favourite casino game. For players it is an added benefit when you can access a casino also on your mobile phone. This is not only because you might want to play a game when you might be out of your house and away from a laptop or computer, but also because you can always check what promotion campaigns are running. As Vera & John has at times some short-running bonus campaigns, you of course do not want to miss out on these!
Especially those who have an Apple smartphone or tablet will find that Vera & John has a great mobile experience. There is a special native app developed for all iOS devices – you can simply download it through the App store. Unfortunately there is not yet any Android app of Vera & John, although there is an easy way around this. Those who do not have any Apple devices can always access the Vera & John website through the internet browser on their smartphone. The mobile website is specifically designed for mobile view and playing experience – so you will be able to play as comfortably on your smartphone as you would on your computer.
Optimised mobile games
One of the unique features of both the mobile app and the mobile website version is that almost all games can be accessed. Of the more than 850 casino games of Vera & John, more than 750 can be played as well on your mobile phone. These include both slots, jackpot games, table games, live table games as well as special games. Thanks to the optimised mobile gameplay, smartphone players have as much variation as players who want to play on their laptop or computer. This might all sound straightforward, but believe us, this is not. It is rather difficult, time-consuming and expensive for an online casino to optimise their games so they are also playable on a mobile phone, and there are therefore many casinos where the mobile games are just a fraction of those which are offered on their full website. Luckily, this is far from the case with Vera & John!
If you are looking for the ideal casino to play at, it is important to take into account the possible payment methods which are offered by each casino. One of the signs that you are dealing with a trusted casino is them offering secure, straightforward and well-known payment options. Vera & John scores right on the average on this. While the amount of different payment methods made available is certainly not the biggest ever we have seen, the most important options are all there and work smoothly.
Currently, it is possible to use your debit or credit card, EcoPayz, Trustly and Neteller to deposit money. This is a rather small list, do note that even bank transfers are usually not accepted! On the other hand, we have to commend Vera & John for immediately processing all payments. Do however note that credit card payments come with an additional 2.25 percent transaction costs, although this is capped at a maximum of 5 EUR for each transaction. This bit of extra costs is of course far from ideal, although the amount is not too high for it to be an absolute deal breaker.
Deposit and payout limits
No matter which payment method you use, there is a 10 euro (or the equivalent in USD/GBP/any other currency) minimum deposit. The maximum amount you can deposit in one transaction is 10,000 EUR if you use ecoPayz or Neteller. Unfortunately, it is a big disadvantage that the maximum amount you can pay to your online casino account is only 1,000 EUR if you use a debit or credit card. While this might not be important at all for a player with a tight budget, it is when you are a high roller and want to deposit large amount of money to your online casino account. It means that you have to make several transactions in order to deposit an amount greater than the maximum transaction limit, which is unfortunately a rather time-consuming affair.
When it comes to paying out your casino winnings, there is a 10 euro minimum limit for cash outs. The maximum payout limit is the same as with deposits. It is 1,000 euro for a cash out to your credit card, 2,000 euro to Trustly, and finally 10,000 euro to your Neteller or ecoPayz account. Of course, this does not mean that if you win a higher amount than this you will not receive your money. Just like it is the case with deposits, it just means that Vera & John will spread out the amount over multiple payments. For example, if you won 20,000 euro and want the money to be paid to your credit card, it means that Vera & John will make 20 transactions of 1,000 euro each. The good thing is however that at least when it comes to payout speeds, Vera & John scores quite high as all cash out orders are instantly processed. This means that especially if you use an e-wallet, you will receive your earnings almost instantly. If you requested a pay out to your credit card, this would normally take three days, that being the standard of most credit card companies as they always need some time to process received amounts.
One major downside
There is however one major downside which we must discuss here. While it is normal for casinos to have wagering requirements when it comes to bonuses, Vera & John has such a requirement as well when it comes to money you deposited out of your own pocket. Even though this wagering requirement is very low (just 1x) it is something which is rather unusual. It means for example that if you deposit 100 EUR to your online casino account, you would have to wage it in its entirety before you can cash out your winnings. Of course, this can be done in a variety of ways, such as just betting the 100 EUR instantly on black in roulette, of playing 100 rounds of Blackjack for 1 EUR each. It of course does not matter if you win or lose, what matters is that you wage the initial amount you deposited in (multiple) bets. Only after you completed this, will you be able to cash out any winnings – so if you are lucky enough to hit the jackpot on your first ever spin at the casino, you might have to make a few more spins first.
If there is one thing which is an absolutely positive aspect to the Vera & John casino, it might be their great help desk. Even though the Vera & John customer service is not operating on a 24/7 basis, their employees are highly knowledgeable, friendly, and reply fast to your questions and queries.
There are three ways to reach the casino. You can use the live chat which is accessible through the casino website, you can draft and send an email, or can call them by phone. Vera & John has an internal policy which sets out that emails should be answered within 12 hours irrespective of the time you are mailing, which is fairly impressive, as we found out that this was indeed the case when we tested it out. The live chat is working from 8am until 11pm GMT each day, while the phone operators are reachable from 7am until 11pm GMT. Even though this is not 24/7, these are very good hours as no matter which hours you as a player might work, there are always moments in the morning or late in the evening when you will be able to contact Vera & John.
Our final verdict
Let’s start off with all the aspects which are great with Vera & John online casino. To begin with, the casino is indeed very colourful and unique in its casual and light-hearted atmosphere, which is a positive change from many other casinos. We like the platform, which is easy to navigate and a pleasure to play at. When it comes to the actual games, Vera & John hits another home run as there are more than 850 casino games available, which really is a lot. Especially lovers of video slots will feel at home here, although also those who prefer table games will be happy at the sheer amount of tables they can select.
One of the greatest factors of Vera & John is their mobile gaming experience. Whether you play on the iPhone app or through the mobile website if you have a different operating system, the casino runs extremely smooth and looks gorgeous. Vera & John is unique in that almost all of the 850+ casino games can also be accessed on your mobile phone. While most casinos are nowadays accessible on your smartphone, we unfortunately often see that there is a discrepancy between the amount of games offered on the full website and those which also work on your phone. With Vera & John there is no such thing!
While we rate the bonus offers of Vera & John somewhere in between average and quite good, we are certainly not as satisfied when it comes to the payment limits. The maximum payment limits are rather low, which might not be a deal breaker for players who like to wage smaller amounts, but can certainly be more annoying for high rollers wishing to play for high sums. The wagering requirement on normal deposits is also a major downside. A major advantage is however the payment speed. Payments – as well as cash outs of casino winnings – are all immediately processed.
Even though it might not be the very best of all casinos, we still think that Vera & John is absolutely worth the time to stop by and play as we would definitely put it in the top category of recommended casinos. If you are the type of player who cares most about the sheer amount of games you can play and the overall playing experience and excitement, then this is an absolutely great casino with a modern and trusted platform which is exceptionally well-run.