LeoVegas Casino Review
One of the hottest online casinos currently found on the internet is LeoVegas. If we look purely at visitor numbers and the amount of buzz online, then LeoVegas for sure ranks among the top casinos at this moment. If you are a regular online casino player who knows his way around the scene, chances are high that you have already encountered LeoVegas’ logo of a lion. According to the casino itself, it delivers the best in modern online casino gaming, including a great live casino with some of the best croupiers and dealers in the business, all running on a state-of-the-art platform delivering the best gaming experience. In this review we are going to find out whether this is just all talk or whether the buzz is warranted. We will take a look at the upsides of this casino, but also honestly talk about the downsides, so that you can make up your own mind whether or not you want to play at LeoVegas or are better of at a different casino.
Excellent welcome bonus for new players
Modern casino with excellent mobile and live casino
Friendly and supportive help desk
Good selection of slots and table games
Relatively low payout limit
An increasingly popular global casino
LeoVegas has a relatively long history for an online casino as it was already founded in 2011, making it one of the longest running online casinos around in what is overall a relatively young and new industry. LeoVegas is originally a Swedish casino founded by Gustaf Hagman (who is the overall CEO) and Robin Ramm-Ericson (who is the Board Chairman as well as the Managing Director). The online casino itself is a subsidiary of LeoVegas AB, which is the overall parent company which is even listed on the Stockholm Stock Exchange, which tells you a lot about how big the company is. Currently there are approximately 700 to 800 people employed by LeoVegas.
Language and currency options
Even though the company is based in the Swedish capital of Stockholm and has offices in Italy, Poland and the UK, the actual casino has its main operating license on the Mediterranean island and EU nation state of Malta. Besides the licence by the Malta Gaming Authority, the casino is also fully licensed by the UK Gambling Commission and the Danish Gambling Authority. However, the casino has also legal permits to operate in many other countries in Europe, among others in the other Nordic countries, Spain, Germany and other southern and central European countries.
LeoVegas has also expanded into the South American market, so most Latin American casino lovers can also look forward to the prospect of playing at LeoVegas . The platform is thus available in many languages such as English, Swedish, Danish, Spanish and Czech. Multiple currencies are supported by LeoVegas, such as the euro (EUR), British pound (GBP), Australian dollar (AUD), Danish crown (DKK), Norwegian crown (NOK), Czech koruna (CZK), Swiss franc (CHF), Canadian dollar (CAD), New Zealand dollar (NZD) and of course Swedish crowns (SEK).
A platform with only the newest technology
LeoVegas only uses the latest software and technology to ensure the best possible playing experience for its users. On its platform, LeoVegas uses software from some of the biggest software developers active in the casino games market. These are among others Microgaming, Yggdrasil, NetEnt, Evolution Gaming, Play N’ Go, IGT, Authentic Gaming, Playtech and Bally. NetEnt is one of the larger game developers delivering its software to LeoVegas. It uses a brand new game platform which allows the game developers of NetEnt to create some stunning games with beautiful graphics.
Microgaming is one of the other main software providers of the LeoVegas casino. It is one of the oldest game developers with a history dating back to 1994, the year when Microgaming launched its first casino game. Microgaming was also at the forefront when it came to developing mobile casinos – online casinos made specially for viewing and playing on a smartphone. In all these years, Microgaming had some big gaming hits such as Playboy Gold and Jurassic World. A third major software company of which games can be found at LeoVegas is Play’n GO. Play’n GO is one of the leading developers in the industry and has a real passion for casino games, especially when it comes to slots. It is one of the software providers which brings elegance to a casino. All these developers have in common that only fully tested and licensed games are released. Using a RNG (Random Number Generator), you can be assured that the outcome of each and every game is completely random and that you have a fair and honest shot at winning.
An impressive array of games
LeoVegas offers an impressive array of games. We are sure that even the most experienced players will be satisfied when looking at all the different table games and slots available at LeoVegas. LeoVegas especially shines when it comes to slots. It has all the major titles such as Starburst and Book of Dead and Rainbow Riches, although the casino does as well offer a whole range of lesser known titles. All slots have in common that they are designed to have the best possible user experience. They are easy to operate and most importantly they are lot of fun to play!
Those players looking for progressive slots and high jackpots can also play to their heart’s desire at LeoVegas. The online casino has a number of specially designated jackpot slots where prizes can run as high as several million euros. Already excited at the possibility to become a multi-millionaire? Then try your hand at such slots as Super Spinner, Mega Fortune, Major Millions and Mega Moolah!
LeoVegas table games
Of course, LeoVegas has more than its fair share of table games as well. Whether you play at the live casino, or opt for one of the normal virtual tables, you will be pleased to hear that all games run smoothly and breathe style and charm. Besides all the classics such as blackjack, roulette, craps and baccarat, there are also modern variants to be found on these games. Naturally, you will find that all games come with different minimum and maximum limits. Each game will have at least one table suitable for players on a tight budget where low bets are allowed, as well as tables with a high maximum limit where high rollers can get their kicks.
LeoVegas ensures that both newly registered players as well as existing customers will be happy at the casino. To do this, the casino has made a special bonus package available which does include some very attractive bonuses. We are happily surprised by the great welcome offer which LeoVegas currently has for new players. If you sign up for an account, you can get a welcome bonus of up to 400 euro, topped off by a few dozen free spins on one of the slot machines.
This welcome bonus is in fact a deposit bonus of 100 percent to a maximum of 400 euro. This means that after you have created an online account at LeoVegas, you should first deposit some money to it before you will receive the bonus. To receive the full bonus amount, you should thus deposit 400 euro from your own money, after which LeoVegas will double it with 400 euro as a complimentary gift from their side.
LeoVegas is famous in the online casino world for its generous free spins offer. The fun already starts directly after registration. Even before you deposited a single penny to your online casino account, LeoVegas will give you 20 free spins just as a ‘thank you’ for creating a new account. You can use these spins at a number of slot machines, including LeoVegas’ most popular slot ‘Book of Dead’. For the next four deposits you will make to your online casino account afterwards, LeoVegas will give you again up to 20 free spins for each deposit. In total, this means that you can earn 100 free spins in total!
An award-winning mobile casino
LeoVegas’ mobile app, which has already won multiple awards, is well-regarded throughout the entire online casino business for its design and user friendliness. It is a totally different experience than those online casino apps which were launched in the beginning days of the mobile casino, which often were full of bugs and were not necessarily easy to navigate or play on. LeoVegas has won the award ‘Best Native App’ at the EGR Operator Innovation and Marketing Awards in the year 2017, which tells you a lot how the casino is viewed among experts and peers. In 2016, LeoVegas also won an award ‘Best Mobile Innovation’ among online casinos.
It is not only the design of the app and the fast loading times and smooth running of all the games which makes the app so popular. All mobile games on the app are regularly updated, with new games being put online at regular intervals. The app is available for both Android phones as well as on iPhone.
Of course, being a modern online casino means that LeoVegas also features a live casino. Called LeoVegas Live, it is a highly interactive platform full of live table games. It has an impressive array of different games, which of course includes all those beloved casino classics. Whether you might prefer roulette, baccarat, blackjack in a classic way, or perhaps prefer one of the more modern variants such as lightning roulette, you can find it all back on the LeoVegas Live platform.
All live games at LeoVegas live have professionally trained croupiers or dealers talking you through each game. They are fun to interact with, creating a live atmosphere not dissimilar from a real land-based casino. With HD cameras broadcasting over a high quality stream you can watch every move on your table, creating many exciting moments full of suspense. As all games are taped and all bets are regularly checked by regulatory authorities, you can rest assured that all outcomes are as fair and honest as virtual casino tables.
Live casino welcome bonus
If you have never played at the live casino of LeoVegas before you can make use of a great welcome offer especially meant for all live games. When you sign up for LeoVegas Live you can get a neat little deposit bonus. This is a 100 percent deposit bonus of up to 250 euro. If for example you transfer 100 euro to your online casino account, LeoVegas will give you an additional 100 euro all for free! To make sure you get the maximum bonus, you should deposit the full 250 euro to your online casino account, after which you will receive an additional 250 euro from LeoVegas.
Becoming a member of LeoVegas Live has many other additional benefits besides special bonuses for live casino games. If you also register for LeoVegas Live, you get access to some exclusive games, online content, special tables and even pages full of hints and tips how to improve your game. Being able to play at some exclusive tables is especially interesting for high rollers. One of these exclusive live casino tables is the highly elegant table called ‘Chambre Séparée’ – French for ‘separated chamber’. The video quality at these tables is even higher than at other live tables and only the top of dealers and croupiers can be found here.
LeoVegas tries to be a casino for every sort of player there is. This can be seen when it comes to casino payments. The minimum deposit requirement at LeoVegas is only 10 EUR (or 10 USD or 10 GBP if you prefer to play in those currencies), which means that even the players on a tight budget can still get their kicks at LeoVegas by depositing a small amount only and solely playing on low-limit slots and table games. The same is true when it comes to cashing out your casino profits, as LeoVegas already allows payouts starting at just 10 EUR/GBP/USD or the equivalent in other supported currencies.
All of the standard payment methods work as well with LeoVegas. You will have no problems depositing money to your online casino account using an e-wallet such as Neteller or Skrill, or other popular methods such as Ukash and PaySafe Card. Bank transfers are supported as well when it comes to paying out your casino profits. Customers in the United Kingdom should however be aware that credit cards are not a viable payment option due to British laws.
We found that payment times at LeoVegas are more or less the industry average. Payments by e-wallet or card are instantly processed. When waiting for a payout, you need to take into account a wait between 2 and 4 days for payouts on your card or to your e-wallet, while having the money transferred to your bank might take in between 1 and 2 weeks.
If you are a high roller it is always important to look at payout limits as payouts are often capped at a certain maximum over a certain time frame. This is of course not that important if you are a small-time player who bets just a few cents and at most might win a couple of hundred euros, but it matters all the more if you are a high roller betting tens of thousands. At LeoVegas, there is a general 20,000 EUR maximum withdrawal limit per month. This means for example that if you would win 100,000 EUR, you would need to wait five months before you have received the full amount as the casino will only pay it in five instalments of 20,000 EUR.
Even though the limit is a bit on the low side compared to some other casinos where they might have the same limit for just a single day instead of a month, LeoVegas does offer you the possibility to negotiate payouts if you happen to win a huge amount. In such a case LeoVegas is likely to contact you to arrange the best possible payout in the quickest way possible. If this does not happen we advise you to contact the casino help desk as there is some amount of flexibility when it comes to payouts.
This of course brings us to reviewing the help desk of LeoVegas. According to the casino’s own account, their customer service is “exceptional” and it will do everything to help their players in case they face problems. We can happily confirm that this is indeed the case, as in all cases where we contacted the help desk we quickly received a reply and were given great advice.
The LeoVegas help desk can be reached 24 hours a day, seven days per week. The help desk can be reached by telephone, by email or by live chat. We tried all of these options and can indeed report back that all of them work fine. Live chat and telephone is of course the best if you want to receive an instant answer as we never had to wait more than a few minutes only. To get an answer by email means that you have to wait one or two days at most.
Extra services for players
There are two extra features of the LeoVegas online casino which might be of interest to you. First of all, we want to point out the great FAQ section on the LeoVegas page. Most of the questions which you might have about online gambling at LeoVegas are answered there. If you might face a small problem or can’t find a certain page or piece of information you are looking for, we advice you to look at the FAQ first before contacting the help desk.
Another interesting feature is called ‘LeoSafePlay’. If you are a player who might be worried that gambling is taking a toll on your life and is causing problems, then we strongly advise you to take a look at this page. There are some dedicated advisers employed by LeoVegas with whom you can get into contact who can help you with seeking help. These advisers can however also help you when you might have questions about privacy or security of your account and money. They can also help high rollers who want to transfer big amounts to their online casino account or withdraw a big chunk of their casino profits.
Our final verdict
The fact that LeoVegas has won so many casino awards is not a surprise to us as we can clearly see why this casino is increasingly popular among gamblers. It is however not the grand prizes at the International Gaming Awards (IGA) which are the most telling. To us, it are the thousands of players who happily play at LeoVegas and who all rate the casino among the best in the business. We have a similar opinion. We are very satisfied with the entire LeoVegas platform. Whether we play on our computer or use a mobile phone or tablet, the experience is great and all games run smoothly. This is especially the case with the special mobile app, which has won multiple awards.
The game selection is another great feature of LeoVegas. Especially the fans of video slots will be extremely satisfied with LeoVegas, although also the table game players will have plenty of tables to get their kicks. The live casino option – which is a separate platform called LeoVegas Live – is another brilliant addition to the LeoVegas online casino. To conclude, we must mention the great welcome bonus offers of LeoVegas as these deposit bonuses are among the highest ones around currently.
There are not that many downsides at LeoVegas. If we must mention one, it is the relatively low maximum payout limit which is capped to 20,000 EUR per month, which might be on the low side for high rollers. That said, this limit is not as firm as it appears to be as we heard of multiple high rollers being successfully able to negotiate their own (much higher) maximum limits with LeoVegas’ great help desk. Overall, we firmly give our thumbs up to LeoVegas and can easily recommend this casino to you!